Service classes at Heatec are part of Astec's annual Advanced Customer Schools. The half-day event at Heatec features informative classes on servicing Heatec equipment, as well as tips on reducing costs. Typical classes include:

Class 1: Troubleshooting Heaters (Part 1)

• Fireye Flame Monitor
• Modulation Motors

Class 2: Troubleshooting Heaters (Part 2)

• Checking Limit Circuit Devices

Class 3: Hot Oil Flow and Calibration Tanks

• Hot Oil Flow
• Calibration Tanks

Class 4: Tips

• Reducing Fuel Costs
• Overflow Protection
• Tank Maintenance
• Pumps and Strainers

Tour of Heatec Manufacturing Facility

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Customer comments from our 2008 classes:

"The plant tour was very helpful in understanding how your product is put together. Wesley Sneed really did a nice job explaining how his department is run, and how the new pulse welders are being implemented. Vance Fuller was very helpful with some things I had questions about. Chip McDaniel took some time helping me understand how my heater should be cycling, and said it would be in our best interest to get the burner tuned by Heatec after we insulated all of our piping. You guys really do a nice job. Keep Up The Good Work!"

"The personnel per bay were very helpful and understanding. It's good to know how heaters and preheaters are built. I wouldn't trade Heatec heaters for any other competitor."

"Ron Henry did an excellent job answering questions & explaining flows and the effects that take place. Thank You!"

"I wish we had a Heatec heater at our plant."

"It was nice to see how things are done here, as I work with your product every day."